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Conflict is inevitable-but poor handling is not. This high-impact session equips leaders with practical tools to confidently navigate difficult conversations, reduce escalation, and strengthen relationships. Participants will learn how to address issues early, communicate clearly, and turn tension into productive outcomes


  • A proven framework for handling tough conversations
  • Techniques to de-escalate tension and manage emotions
  • How to address issues early without damaging trust
  • Strategies to turn conflict into better decisions and outcomes

  • Avoiding or mishandling difficult conversations
  • Escalating conflicts and strained relationships
  • Lack of accountability and clarity
  • Communication breakdowns

  • All

Paul is a PMP, corporate lawyer, author, former Chair of Diversity & Inclusion at the Attorney General of BC and international professional speaker. As a PMP and technology lawyer, Paul has successfully completed billion dollar "impossible" projects. He is also a highly sought after speaker and trainer with a focus on workplace respect, diversity/inclusion, conflict management and leadership. He has presented to over 100 PM/BA events and PMI chapters in North America, Europe, the Middle East and Asia.

View all trainings by this speaker
 
Live Webinar

Live Session for 1 Participant

$179

Live + Recorded Session

Get unlimited access to the link for six months for one participant, from the date of webinar completion.

$269

Live + Transcript

Get to attend the LIVE Session and also receive a PDF copy of the Transcript only after the completion of the LIVE webinar.

$249

Live + USB

Free shipment within 15 Working Days from the date of webinar completion.*

$399

On Demand

Transcript

PDF Transcript of the Training which are available once the webinar is completed.(Transcript for single user only)

$149

Downloadable Recorded Session

Get unlimited access to the link for six months.

$219

USB

Free shipment within 15 Working Days, from the date of webinar completion.*

$299

Group Session

Group Session Participants + Recorded

Live Session with unlimited participants. Invite any number of attendees to join.

$599

 

May 13, 2026

AI in Word - Smarter Writing and Document Creation with ChatGPT

Staci Warne

Upcoming Webinars

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By Staci Warne
AI in Word - Smarter Writing and Document Creation with ChatGPT
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By Susan Fahey Desmond
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By Terry Winship
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By Rebecca Staton-Reinstein
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By Edwin Waldbusser
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By Carolyn Troiano
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By Paul J. Cline
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By Melveen Stevenson
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By Candie L. Simmons
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By Duncan Williamson
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By Deb Schaffer
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By Mark Gorkin
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By Beverly Beuermann-King
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By Ritu Arora
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By Tonia Morris
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By Ginette M. Collazo
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By Ritu Arora
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By Terry Winship
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By Richard E Cascarino
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By Abdallah Ally
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By Edlyn McGarity
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By Craig Brody
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By Justin Muscolino
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By Edwin Waldbusser
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By Dr. Susan Strauss
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By Brian G. Rosenberg
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By Audrey Halpern
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By Margie Faulk
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By Carolyn Troiano
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By Edwin Waldbusser
Medical Device Hazard analysis following ISO 14971
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