Onboarding is NOT Orientation - How to Improve the New Employee Experience

Orientation is a single event; onboarding is a process that starts during hiring and continues well after the first day. The way new hires are treated in those early weeks leaves a lasting impression that affects engagement, performance, productivity and retention.

This 60-minute employee onboarding webinar shares current strategies and tools for improving the new employee experience. You'll look at how to welcome people before they start, plan a first day that impresses, hold an entrance interview and run a 60-day new employee survey.

The session also covers helping new hires get to know the team, building an onboarding checklist, using the cost, ease and impact formula to spend wisely, onboarding software apps and ideas for remote employees.

• Explain why the onboarding experience matters so much for engagement and retention
• Use practical tools to design a strong onboarding experience
• Plan a first day that makes a positive impression
• Hold up-front conversations that shape new employee engagement
• Help new hires connect with their team
• Spend onboarding and retention budgets wisely
• Apply onboarding ideas to remote employees

• Why onboarding starts in the hiring process
• Welcoming new hires before their first day
• Creating a first-day experience that impresses
• The entrance interview
• The 60-day new employee survey
• Getting to know the new hire
• Helping the new hire get to know the team
• The onboarding checklist
• The cost, ease and impact formula
• Onboarding software apps

Finding and keeping good employees is one of the biggest challenges any business faces, and onboarding is a tipping point for engagement, productivity and retention. Companies that onboard well see the difference on their bottom line, while many others leave new hires to sink or swim.

This session suits HR managers, office managers, supervisors, managers and company owners who want a practical way to make onboarding both a well-run process and a memorable event.

• HR Managers
• Office Managers
• Supervisors
• Managers
• Company Owners

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January 2014. He worked there for two years as a V.P.

Now in his “wisdom-sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.