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Clear communication inside and outside the team is one of the biggest factors in project success. This 60-minute project management webinar for non-project managers focuses on how to communicate project actions and progress so people understand what you mean.

Using case studies and examples, it starts with the communication model and the barriers that get in the way of understanding. You'll then learn how to work out the communication style each group of project participants needs, since some need a different approach than others.

The session ends with the success factors that help the messages you send and receive be understood as intended.


  • Explain the communication model and why it matters on projects
  • Identify and remove barriers to communication
  • Use project management tools to communicate progress
  • Adapt your communication style for team members and stakeholders
  • Plan a communication strategy for each project participant
  • Apply the success factors for clear project communication

  • The communication model: what it means and why it matters
  • Eliminating barriers to communication
  • Using your PM tools to communicate effectively
  • Effective communication styles for team members and stakeholders
  • Setting communication strategies for each project participant
  • Your project management communication process
  • Your project management success factors

Whatever the cause, poor communication raises project risk and makes failure or painful setbacks more likely. The Pulse Report estimated that up to $135 million is at risk for every $1 billion spent on projects, with $75 million of that tied to poor communication.

Engineers, product, program, contract and project managers, R&D staff and anyone on a cross-functional team who may lead a project will learn to communicate clearly and turn vague messages into actionable information.


  • Any member of a cross-functional project team that has the potential opportunity to lead that project.
  • Engineers
  • Marketing Associates
  • Product Managers
  • Program Managers
  • Contract Managers
  • Project Managers
  • Research & Development Associates, Managers, and Directors
  • Design Engineers
  • Manufacturing Managers

Charles H. Paul is the President of C. H. Paul Consulting, Inc. – a regulatory, training, and technical documentation consulting firm. Charles is a management consultant, instructional designer, and regulatory consultant and has led C. H. Paul Consulting, Inc. since its inception over 25 years ago. He regularly consults with Fortune 500 pharmaceutical, medical device, and biotechnology firms assisting them in achieving human resource, regulatory, and operational excellence. He is a regular presenter of webinars and on-site seminars on a variety of related subjects from documentation development to establishing compliant preventive maintenance systems.

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