High-Impact Performance Management: Tools, Tactics & Coaching Skills For Busy Managers and Supervisors!

Do you have a high performing workforce throughout your organization? If not, it could be due to your managers and supervisors, who are probably spending too little time managing the performance of their people.
 
Then, here’s what happens: Work starts slipping through the cracks. Resources are squandered. Deadlines are missed. Customers keep complaining. Now everyone is frantically trying to solve these problems instead of focusing on their critical tasks and goals.
 
Yes, daily pressure, changing priorities, and constantly playing catch up often prevents leaders from managing their people’s performance regularly and effectively. But the real issue is that many managers and supervisors are uncomfortable or unclear how to coach their employees about their performance-- simply letting them know what they are doing well and what and how they need to improve.
 
If You Want Better Performance, Start With Better Coaching!
Register your managers, supervisors, and team leads for the “High-Impact Performance Management” webinar that will equip them with tools and tactics to:

• Improve Poor or Marginal Performance by focusing on the specific performance issue, uncover the “real “reasons, and jointly agree upon specific actions to solve the problem.
• Change Poor Work Habits such as inappropriate dress, lateness, etc. that you’ll need to control immediately before it spreads to the rest of the team.
• Recognize Good or Improved Performance, which then motivates the employee to continue performing well and avoids potential slippage back to old non-productive ways of working.

• Present a performance management model highlighting the importance of coaching.
• Review the five reasons for poor or unsatisfactory performance and how to address them.
• Understand, when giving positive feedback, why it’s important to keep the message “clean”.
• Practice giving corrective feedback, using the “5D’s” process, to improve performance and work habits.
• Learn the major steps of performance coaching that result in a series of specific questions and specific actions.
• Use effective follow-up actions if the poor performance is not corrected sufficiently and how to get it back on track.
• Review 7 guidelines or best practices that will help your leaders be better coaches that will lead to higher performance and productivity.

• Master the essentials of coaching for better team performance.
• Review and apply actionable techniques for effective feedback and guidance.
• Use a simple coaching model to guide performance and development conversations.
• Move from managing tasks to coaching people, creating stronger engagement and performance.
• Apply coaching skills to real workplace situations: Manage poor performance, improve work habits, motivate accountability.

• CEO’s, COO’s,
• VP of Human Resources
• Human Resource Professionals
• Chief Learning Officer
• Directors, Project Managers
• Operation Managers and Supervisors
• Team Leaders, Staff Managers and Supervisors

Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant, and keynote speaker, with over 25 years of management, business consulting, and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.

 She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management.
 
Marcia has been selected as one of LinkedIn Profinder’s top coaches for the past 7 years. Check out the 200 + LinkedIn articles she’s authored on Leadership, Management, and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability.

Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.