Discover how Emotional Intelligence turns AI from a technical rollout into a practical, secure capability people want to use every day!

Buying licenses does not make people use AI. This 60-minute AI adoption webinar shows how emotional intelligence and people-centered change turn an AI rollout into a secure, practical tool staff choose to use every day.

You'll see how a Copilot Champions program built on Prosci ADKAR gives employees room to experiment safely, try creative ideas and share measurable productivity gains while staying aligned with strategic goals.

The session also explains how culture change led by emotional intelligence reduces reliance on shadow open source AI tools and supports compliant AI use across the business.

• Explain how people-centered change supports compliant, sustainable AI adoption
• Use Prosci ADKAR as a practical framework for governed AI use
• Describe the role of Copilot Champions in safe AI experimentation
• Recognize how emotionally intelligent leadership reduces shadow AI risk
• Identify practical ways to build compliant AI into everyday work
• Measure and reinforce AI adoption outcomes

• Putting people at the heart of AI change and helping them lead it
• Helping staff understand why AI matters
• Supporting employees to try AI safely
• Building confidence and reducing fear around AI
• Encouraging responsible, approved AI use
• Reducing the need for unapproved AI tools
• Making AI use clear, safe and well guided
• Connecting AI use to everyday work and goals
• Seeing where AI saves time or effort
• Supporting long-term, positive ways of working with AI

Many organizations invest in Microsoft Copilot but struggle to see real business value. This session focuses on the people side of change so your AI investment produces measurable, strategic results.

It is aimed at digital transformation leaders responsible for AI adoption and behavior change, and at teams in IT service delivery, learning and development, communications, digital workplace and AI offices.

For Digital Transformation Leaders responsible for driving AI adoption, behaviour change, and measurable business value beyond technology deployment. IT Service Delivery, OL&D, Communications, Digital Workplace, AI Office.

Lesley Crook is the Founder of Sensai and specialises in bridging the gap between major enterprise technology investments and real human adoption.

She helps organisations learn and use AI with lived intelligence, common sense, empathy, and responsibility—putting people, not tools, at the centre of change.

With over a decade of experience as a Microsoft MVP, speaker, and author, focuses on the human side of digital transformation, supporting organisations to move beyond simply buying Microsoft Copilot licences to achieving genuine, measurable ROI.

Grounded in adoption and change management and the Prosci ADKAR framework, Lesley designs people‑first communication strategies and champion networks that turn AI deployment into lasting cultural change.

British by background, Lesley has most recently worked across the Middle East, delivering highly successful Copilot adoption programmes that enable safe experimentation, confident collaboration, and sustainable business value.