Application Of New Cms Quality Indicator Process In Healthcare And Food Service

CMS uses quality measures to judge how well facilities care for patients and links value-based payments to the quality of that care. Under §483.75, facilities must develop, implement and maintain an effective, data-driven Quality Assurance and Performance Improvement (QAPI) program focused on systems of care, outcomes and quality of life.

This 90-minute CMS QAPI training applies those requirements to healthcare food and nutrition operations in long-term care, hospital dietary services and behavioral health centers. You'll learn how to design a QAPI program that covers all systems of care, uses evidence-based quality indicators, and sets written policies for feedback, data collection and adverse event monitoring.

You'll also review quality of care and quality of life rules for dining, and food service audit and survey tools.

• Explain the §483.75 QAPI requirements as they apply to food and nutrition services
• Design a QAPI program that addresses all systems of care, clinical care and quality of life
• Define and measure evidence-based quality indicators
• Set up policies for feedback, data collection and adverse event monitoring
• Document QAPI activity and present it to state or federal surveyors
• Use food service audit tools and mock surveys to prevent deficiencies

QAPI requirements

• Implementing food and nutrition services QA projects
• Designing an ongoing QAPI program that covers the full range of care and services
• Addressing all systems of care and management practices, including food and nutrition services
• Clinical care, quality of life and resident choice
• Using the best available evidence to define and measure quality indicators
• Written policies for feedback, data systems and monitoring, including adverse events
• Documenting and presenting evidence of the QAPI program to surveyors or CMS
• Quality of care and quality of life rules, including dignity and independence in dining
• Hospital quality initiatives and measures

Food service tools

• Dining observations
• Monthly meal quality review
• Monthly sanitation and infection control review
• Meal audit tool
• Kitchen and food service observation
• Food service audit tool
• Meal temperature logs
• Tray accuracy tool
• Test tray audit tool
• Mock survey
• Quality indicators that have corrected deficient outcomes

Driving quality improvement is a core function of CMS, and food service operations are part of what surveyors examine. This webinar serves as a refresher or introduction for administrators, directors, managers and staff on CMS QAPI guidelines and how to show compliance to state or federal surveyors.

It suits administrators, dining service directors and managers, QAPI teams, and staff in nursing homes, hospitals, assisted living, home health and behavioral health organizations.

• Administrators who want a better understanding of survey team approach for Quality Indicators for their food operations
• Dining Service Directors, Managers
• QAPI Team, Team Leaders
• Assisted Living, Home Health Agencies
• Nursing Homes
• Hospitals
• Behavior Health Service, Allied Health Organizations

Lisa Marsden is the President and Founder of Coulter Strategic Services. Coulter Strategic Services provides Financial Advisors and compliance consulting firms with compliance and project management services, allowing the advisor to focus on what they do best, provide their client’s with exceptional financial services. Coulter Strategic Services also provides customized compliance training. Prior to starting her own firm, Ms. Marsden was a partner and member of the C-Suite at Financial Advisory Firms in Boca Raton Florida. She has been in the financial services industry for over 25 years. Ms. Marsden has a degree in computer programming from Keiser University, and holds the Investment Advisor Certified Compliance Professional Designation and Claritas ® Investment Certificate, issued through the CFA Institute.