Inclusion of LGBT Employees in Healthcare: Navigating Policies Procedures and Practices

Many workplaces have made progress on LGBT equality, yet LGBT employees can still fear losing their jobs because of who they are or whom they love. This 90-minute webinar helps healthcare organizations build policies, procedures and practices for LGBT inclusion.

You'll examine perceptions, stereotypes and heterosexism, the assumption that everyone is or should be heterosexual, and how it shows up in overt and covert behavior. The session covers recruitment and retention, marketing and advertising, international considerations, how Title VII and EEOC actions have been applied to LGB and transgender employees, and responding to negative reactions.

It also explains gender transition guidelines, restroom access, and dress codes for transgender and gender non-conforming employees.

• Examine LGBT perceptions and stereotypes
• Explain the business case for LGBT inclusion
• Describe the impact on employees and the workplace when people fear being themselves at work
• Establish gender transition guidelines for transgender employees
• Identify practices that reduce discrimination
• Develop organizational and individual strategies for LGBT inclusion

• The Implicit Association Test (online)
• Recruitment and retention
• Heterosexism assumptions
• International LGBT considerations
• Marketing and advertising
• Restroom access for transgender employees
• Responding to negative reactions to LGBT inclusion
• Dress codes for transgender and gender non-conforming employees

When LGBT staff don't feel accepted, morale and productivity fall, turnover rises and patient care can suffer. Organizations that fail to include LGBT employees also face liability risk under EEOC positions, some state laws and court rulings.

This session suits healthcare executives, HR leaders and staff, managers, supervisors, clinicians, compliance and risk managers, and attorneys in hospitals, clinics and other care settings.

• CEO
• COO
• CFO
• VP of HR
• All HR directors, managers, and generalists
• Supervisors
• Managers
• Physicians
• Hospitals
• Clinics
• Pharmacies
• Home health agencies
• Public health agencies
• Nursing homes
• Health insurance companies
• Physician assistants
• Dentists
• Dental hygienists
• Therapists
• Nurses
• Nurse practitioners
• Medical technicians
• Medical assistants
• Administrative assistants
• Compliance managers
• All Management including team leaders, supervisors, middle managers, directors, and senior leaders, administrators, human resources professionals including generalists and HR managers, Risk Managers and Attorneys. Chief Medical officer, Chief Nursing Officer / VP of Nursing, Admissions department, MDs, RNs, Therapists such as PT, OT, Quality Improvement Director, Risk Management
   

Dr. Susan Strauss is a national and international speaker, trainer and consultant. Her specialty areas include management/leadership development, organization development, communication, and harassment and bullying. She is an expert witness for discrimination and harassment lawsuits. She trains and consults with business, education, healthcare, law, and government organizations from both the public and private sector. Dr. Strauss has authored over 30 book chapters, books, and articles in professional journals. She has been featured on 20/20, CBS Evening News, and other television and radio programs as well as interviewed for newspaper and journal articles. She has her doctorate in organizational leadership, is a registered nurse with a bachelor’s degree in psychology and human services, a master’s degree in community health, and professional certificate in training and development.