Leading Functional Work Teams - Overcoming Dysfunctions

Much of an organization's success depends on its teams and workgroups, executive teams included. Few teams are complete successes or complete failures, so almost every team can get better, and a handful of factors decide the outcome for most of them.

This 90-minute team dysfunction training starts with diagnosis. You'll learn the five critical factors behind team failure, use a scorecard to assess your team's health, and see why focusing on productivity, quality or customer service backfires if one key factor is missing.

You'll then work on corrective actions: removing unhealthy gossip, turning destructive conflict productive, getting everyone aligned and using a proven model to build cohesion and accountability, in the right order.

• Diagnose the five primary reasons teams fail
• Assess team health with a scorecard
• Apply corrective actions for each dysfunction in the right order
• Eliminate unhealthy gossip
• Transform destructive conflict into productive conflict
• Build team cohesion and accountability with a proven model

• The five critical factors in team failure
• A scorecard to diagnose a team's health
• Why focusing on productivity, quality or customer service can backfire when one key factor is missing
• Eliminating unhealthy gossip
• Turning destructive conflict into productive conflict
• Getting everyone on the same page
• A proven model for team cohesion and accountability
• The order in which to build the foundation

If you are worn out by gossip, hidden agendas, weak accountability and destructive conflict on a team you lead or belong to, this session gives you practical tools to build a high-performing, collaborative team. Without a solid foundation, nothing else works.

It suits HR professionals, leaders, directors, managers, supervisors, business owners, consultants and senior leaders.

• HR professionals
• Managers
• People’s manager
• Leaders
• Directors
• Managers
• Supervisors
• Business owners
• Business consultants
• Department managers
• Senior leaders

Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.

From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff