Seeking Civility? Understanding and Eradicating Workplace Bullying

Workplace bullying is repeated psychological abuse meant to demean and humiliate, shown in behavior such as constant yelling, sabotaging someone's work, hostile emails and deliberate exclusion. This 60-minute workplace bullying prevention training explains what bullying is and how to stop it.

You'll learn the definition and examples of bullying, the social system that lets it continue, and the harm it causes targets, bystanders and the organization. The session shows how to make a business case to the C-suite, implement a policy employees buy into, lean on core values, and empower employees, supervisors and managers to intervene.

It also covers building a strategic plan, effective training and regulatory developments, including where bullying has already been made illegal.

• Define workplace bullying and recognize its common forms
• Describe the damage bullying causes to targets, bystanders and the organization
• Make a business case to leaders for addressing bullying
• Plan corrective actions to end bullying
• Put preventive measures in place for sustainable culture change
• Summarize regulatory developments on workplace bullying

• The definition of workplace bullying
• Examples of bullying behavior
• The social system of workplace bullying
• Damage caused to targets, bystanders and the organization
• Making a business case to the C-suite for ending bullying
• Implementing a corporate policy employees buy into
• Using core values to stop bullying behavior
• Empowering employees, supervisors and managers to stop bullying
• Creating a strategic plan to end bullying
• Effective employee and manager training
• Regulatory updates, including where bullying has been made illegal

Bullying causes anxiety, depression, burnout and lower job satisfaction in targets and bystanders. Left unchecked, it drives turnover, communication breakdowns, poorer work quality and poor customer service, and can cost an organization dearly. This webinar provides best practices for corrective and preventive action that support compliance and a positive culture.

It suits HR professionals, business consultants, EAPs, labor relations staff, unions, leaders, managers, supervisors and business owners.

• HR professionals
• Business consultants
• EAPs (Employee Assistance Programs)
• Labor relations
• Unions
• Leaders, directors, managers and supervisors
• Business owners
   

Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.