Workplace Bullies & Abrasive Leaders: Why They Act That Way And How To Help Them Stop

They overreact, control, threaten and humiliate others. Workplace bullies and abrasive leaders may deliver results, but they cost the organization through lower morale, higher absenteeism and possible retaliation claims.

This 60-minute workplace bullying training explains why abrasive people behave this way. They are not evil psychopaths, and seeing their behavior through the survival dynamic of fight or flight makes it easier to understand and address.

You'll learn to identify abrasive leaders and their impact, review research on how they act, follow three steps of intervention, use a proven coaching method, understand HR's role and prevent bullying in the first place.

• Explain what drives people to bully or act aggressively at work
• Use the survival dynamic (fight or flight) to understand abrasive people
• Apply the three steps of intervention to help abrasive leaders change
• Use a proven coaching method to create a better work environment
• Define HR's role in intervening and preventing bullying

• Identifying abrasive leaders and their impact on an organization
• Research findings on abrasive leaders and how they act
• The survival dynamic
• How to intervene with abrasive leaders
• HR's role in the process
• Advantages of intervening
• Preventing workplace bullying

Workplace bullying is more common than many think; 74% of successful executives in a CCL survey reported having had an intolerable boss. Abrasive leaders can drive up turnover and liability and drag down productivity and engagement.

This session suits HR managers, directors and administrators, VPs of HR, EAPs, employee relations staff, business owners, leaders, managers, supervisors and anyone dealing with a workplace bully.

• HR Managers
• HR Directors
• HR Administrators
• VP’s of Human Resources
• EAP’s
• Business Owners
• Leaders, Directors, Managers and Supervisors
• Employee Relations
• Anyone dealing with a workplace bully

Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.