Engagement means employees are absorbed in their work, enthusiastic about their goals and willing to go the extra mile because they care about the organization. Working long hours is not the same thing; plenty of people put in the time without caring. This 90-minute employee engagement training shows how to tell the difference and build real engagement.
Engaged employees bring higher morale, commitment and loyalty, and organizations see better retention, productivity, innovation, attendance, customer satisfaction and reputation.
You'll learn how to create an engagement survey, build a strategic plan, apply the seven facets of engagement and connect employees to organizational goals, with vignettes that show the impact.
Engagement isn't something you chase forever without reaching. This webinar sums up the research on building it: valuing employees, offering challenging work, building positive relationships and trust, creating a positive environment, showing why work matters, offering growth and giving meaningful rewards.
It suits HR professionals, business consultants, EAPs, business owners, leaders, directors, managers, supervisors, employee relations staff and union representatives.
Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.